Team Discovery is only available to some customers on Team Premier or Team Advantage plans—check eligibility for more info.
Team Discovery helps people find existing SurveyMonkey teams from their company and makes it easier for Primary Admins to invite people to join their team.
From the Team Summary, Primary Admins can control whether their eligible team can be discovered by colleagues with their same email domain.
If you don't see Discovery in your Team Details, your team isn't eligible.
To turn Discovery On or Off:
If you turn Discovery Off while there are pending requests, you can still invite the people who made those requests, but they won't be able to send you a reminder.
Your team name and description can help colleagues identify your team as the right one to request to join. You can update Name and Description anytime from the Team Summary.
To discover teams at your organization that are already using SurveyMonkey, you can Browse teams from My Account. You’ll see eligible teams, with Discovery On, that share your work email domain.
The team name, description, and Primary Admin's email address can help you identify the team that's right for you.
To browse available teams and request to join:
An email is sent to the Primary Admin to Invite or Delete your request. Your Account Details will update to show the requested team name and the status Pending.
You can only request to join 1 team and your request never expires. If you click Browse teams again, you can either:
When someone requests to join your team, the Primary Admin is notified by email. You can Review requests from the Manage Users tab and choose to Invite the requestor to your team or Delete the request.
To review requests to join your team:
The Primary Admin can always manually invite people to the team, including people who were previously denied a pending request.
TIP! Admins can head to the Notification Center to check out requests to join your team from the last 30 days.
The Primary Admin and people browsing for a team need a verified account email address associated with their company or work. Also, the team must be in good financial standing with a credit card on file to be eligible.
We maintain a block list of email addresses, including publicly used domains, like gmail.com, yahoo.com, etc., which aren’t eligible for team Discovery. However, SurveyMonkey’s system may not include all possible publicly used domains.
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